Privacy Policy - TN
Top Nutritions™ ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.topnutritions.com (the "Site"), use our services, or make a purchase. By using our website and services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Personal Data:
We collect personal data such as your name, email address, phone number, payment information, billing and shipping addresses, and other relevant details when you make a purchase, sign up for newsletters, or interact with our services. We may also collect information related to your preferences and interests as part of our marketing efforts.
Sensitive Data:
We do not knowingly collect sensitive personal data, such as health information or data concerning minors (under the age of 16). If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.
Usage Data:
We collect information about your interactions with our website, including IP addresses, browser types, device identifiers, and pages visited. This information helps us understand user behavior and improve our services.
Cookies and Tracking Technologies:
We use cookies, web beacons, and similar technologies to enhance your experience on our website and for analytics purposes. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.
2. How We Use Your Information
We use the collected information to:
- Process and Fulfill Orders: This includes sending order confirmations and updates, processing payments, and arranging for shipping.
- Improve Our Services: We use data analysis and feedback to enhance our website, products, and customer experience.
- Communicate with You: We may contact you about your orders, promotions, new products, and updates, in line with your communication preferences.
- Personalize Your Experience: We tailor content and advertisements to your interests.
- Analyze Website Usage: We study usage trends to refine our marketing strategies and user engagement.
- Comply with Legal Obligations: We may process your data to meet legal requirements and enforce our terms and conditions.
3. Legal Basis for Processing (GDPR Compliance)
For users in the European Union, we process your personal data based on the following legal grounds:
- Consent: When you have provided your consent (e.g., for marketing communications).
- Contract: When processing is necessary for the performance of a contract with you (e.g., fulfilling an order).
- Legal Obligation: When processing is necessary to comply with legal obligations.
- Legitimate Interests: When processing is necessary for our legitimate business interests, such as improving our services (unless overridden by your data protection rights).
4. How We Share Your Information
We may share your information with:
- Service Providers: Third-party vendors that assist with order processing, payment handling, customer support, shipping, and other business operations. These providers are required to maintain the confidentiality of your data and are prohibited from using it for any other purpose.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal data.
- Legal Requirements: We may disclose your information to comply with legal obligations, court orders, or governmental requests, or to protect our rights, property, or safety, or those of our customers or others.
- Marketing Partners: With your explicit consent, we may share information with third-party marketing partners to deliver targeted advertisements based on your preferences and browsing history.
- International Data Transfers: If we transfer your personal information to third parties outside your country, we will ensure that appropriate safeguards are in place, such as standard contractual clauses or equivalent measures, to protect your data in accordance with applicable laws.
5. Security and Retention of Your Information
We implement a variety of security measures to protect your personal information, including encryption technologies, access controls, and regular security audits. However, please note that no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
Retention: How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
6. Your Rights
Depending on where you live, you may have some or all of the following rights concerning your personal data:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request corrections to any inaccurate or incomplete personal data.
- Deletion: Request the deletion of your personal data, subject to certain legal obligations.
- Objection: Object to the processing of your personal data, including for direct marketing purposes.
- Restriction: Request that we restrict the processing of your personal data under certain conditions.
- Data Portability: Request the transfer of your personal data to another service provider, where technically feasible.
- Withdrawal of Consent: Withdraw consent where we rely on it to process your personal information.
- Appeal: If we decline to process your request, you have the right to appeal our decision.
To exercise any of these rights, please contact us at info@topnutritions.com. We will respond to your request within the time frame required by applicable laws. Please note that we may need to verify your identity before fulfilling your request.
7. Third-Party Links
Our website may contain links to third-party sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We encourage you to review the privacy policies of any third-party sites you visit, as we are not responsible for their content or privacy practices.
8. Children's Data
Our Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of 16. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us at info@topnutritions.com to request that it be deleted.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. International Users
Please note that we may transfer, store, and process your personal information outside the country you live in. If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
11. Contact Us
If you have any questions about this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at:
Email: info@topnutritions.com